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I Had to Get Comfortable with Being Uncomfortable

Posted By WXN, Wednesday, September 23, 2020
Updated: Tuesday, September 22, 2020

Isabel Lee redefining the x

“I had to get comfortable with being uncomfortable” – Meet Isabel Lee

Isabel Lee may have a degree in theatre, but her success is anything but an act. She’s spent the past 20 years in the world of payments, first in a sales-related role and now as Interac’s Head of Enterprise Compliance, where she has responsibilities for compliance programming, the privacy office and the Ombudsman’s office

We asked her about her experiences – and she delivered! Here’s what she shared about making a major mid-career pivot, why she’s always learning something new and why redefining “X” means redefining the word “executive” itself.

 

WXN: Can you share a little about the world of compliance at Interac?

Isabel: Typically, people hear the word “compliance” and they think about audits and checklists. That's not the approach we take. At Interac, our team is viewed as a business partner to all business units rather than an enforcement arm. We partner to go beyond providing the parameters of regulations, rules and policies. We collaborate with internal teams to seek and identify solutions that help mitigate any corporate risks.

 

WXN: What has been your biggest challenge in your career so far?

Isabel: Two years ago, I decided to do a 180-degree pivot in my career by changing disciplines. Doing that, while I was midway through my career, I’d have to say, was probably the most challenging, humbling and rewarding experience I've ever had. When you spend close to two decades years honing a skillset, you get to be the resident expert. Then, to take on a completely different discipline – in a newly created role to the organization, no less – well, let’s just say the learning curve was steep!

I think you can't think about it too much. Just do it. I knew this is what I wanted, and I knew the outcome would be worth it. I had to get comfortable with being uncomfortable. I had to ask a lot of questions and I had to be willing to be wrong sometimes. And that wasn’t easy. But my advice to anyone considering a similar change? Know that you will get to that point where everything is clicking and everything's making sense. Know that one day, suddenly, a picture will fall together – and that feeling is unbeatable. You just need to have the confidence to know you will get there.

 

WXN: You’ve worked directly with one of your mentors. Can you talk about your experience as a mentee?

Isabel: I actively promote mentorship and have seen first-hand the benefits of being a mentee. This isn’t just about propelling your career forward and it's not just about finding someone who is going to give you your next job. It's about creating a relationship with somebody who is looking out for your best interests with an objective opinion, someone who can see further down the road than you can because they've had life experience and business experience. Someone who can give you the hard truths. But as a mentee, you have to do the work as well. You have to bring the questions and be receptive to alternate options.

 

WXN: You’ve done a lot of learning over the years. What’s the value of continuing education in your career?

Isabel: I’ve always enjoyed being a student but as I get older, real fulfillment comes from learning more about the things I’m truly interested in. Everyone needs to continue learning. Advancements being made in technology continue to change and disrupt every facet of our economy and our businesses.

But completing executive education courses have an added benefit beyond the content that you’re learning; it’s the people you meet at these courses. You’re put into an environment with your peers, but your peers from different industries all over the country. And it’s a wonderful opportunity to gain perspective and insights from those you wouldn’t meet otherwise.

 

WXN: Why did you decide to pursue a degree in theatre?

Isabel: My thinking was after the first year of university was, if I'm going to pay to go to school, I want to pay for things that I enjoy – and I'll figure the rest out after. That probably wasn't the best career advice, but I really wanted to enjoy my learning experience.  And I did!

Having said that, I do put my theatre degree to use all the time. I was taught skills like how to think quickly on your feet, how to speak in front of a crowd, how to have a presence and how to create the experience for your listeners. These are little skills that I wouldn't have learned anywhere else, but they've been very practical and I’m very grateful for the training I’ve received.

 

WXN: Looking back, what makes you feel the proudest?

Isabel: I’ve had a number of moments in my professional career that I can think of over the course of the last few years that have made me feel pretty good, but the first thing that comes to mind is my successful pivot from a client-facing relationship world to a corporate governance one. I made the decision to diversify my executive tool kit and I knew it would require learning and comprehending a lot of new information and enrolling in continuing education courses.  The role was new to the organization, and as such, I had to create a lot of the foundational documentation, policy statements and training materials while putting in place new processes and protocols. This all culminated when I shepherded the organization through its first enterprise-wide assessment that was approved by the Interac Corp. Board of Directors.

On a personal front, I’m really proud of my 13-year-old son, Daniel. He’s a kind, thoughtful kid who may love video games a bit too much, but still remembers to call his grandma. I’m excited to see what’s in store for him.

 

WXN: At this stage in your career and in your life, what does the “X” in “WXN” represent?

Isabel: That X represents not “executive” in the traditional sense. To me, it’s a representation of many meanings. It means being a people leader, but it also means being a thought leader, being a champion for your peers and a champion for your network.

People can lead by being examples or laying down the groundwork so that innovation can happen. All of those things combine together and form this new world of women who really focus together, and I think that, at least in my experience, when you work together with a group of strong women, you only rise together.

 

Interview has been edited for brevity and clarity.


 

What’s your “X”? Join Isabel and the rest of the WXN community!

Get 30% off individual memberships in 2020!

During tough times, it’s so easy to get lost in the chaos of “now” and lose sight of what's important. What we need. Where we are going. How we'll get there. Who will help us along the way.

That’s why, for the remainder of 2020, WXN is offering an annual Individual Membership at a discounted rate of $99. That's just $8.25 per month - a 30% savings!

Take advantage of this limited time offer, because there's never been a better time to invest in yourself.

Learn more and join us today!

 


About Isabel:

Isabel Lee – Head of Enterprise Compliance, Interac Corp.

Isabel Lee

 

Isabel Lee is the Head of Enterprise Compliance at Interac Corp., the Canadian debit network that connects over 29 million Canadians and nearly 300 financial institutions and payments processors. Before pivoting her career trajectory towards Corporate Governance, Isabel spent nearly two decades in client management and relationship-based sales roles where she used her skills to build meaningful and successful relationships with major retailers, acquirers, merchant associations and financial institutions across North America.

With her experience firmly rooted in the Canadian Payments Industry, Isabel has been a key contributor to the introduction of several new technologies within this space. Most notably, Isabel was a lead member of the team responsible for the successful nationwide launch of Interac Flash, Interac’s contactless debit product and she also played a critical role with Interac’s Mobile Debit Implementation of Apple Pay.

With a passion and commitment to learning and growing, Isabel brings a collaborative approach to Enterprise Compliance and Corporate Governance. By partnering with business leads, Isabel and her team are able to continually and successfully promote a culture of compliance and ethical behaviour that is built on a foundation of trust, knowledge and integrity. In addition, Isabel’s role also includes accountabilities for both the Privacy Office and the Ombudsman’s Office of Interac Corp. Finally, Isabel is also a senior leader on Interac’s Diversity and Inclusion Core Team, a corporate program responsible for organizational initiatives that recognize 8 dimensions of demographic and cognitive diversity.

Tags:  female leaders  individual membership  leadership  member  membership  redefining the x  Women in Leadership 

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I see how I'm exactly where I should be

Posted By WXN, Wednesday, September 16, 2020
Updated: Monday, September 14, 2020

“Upon reflection of my journey, I see how I'm exactly where I should be - there are no coincidences in life!”
– Meet WXN member Lorin MacDonald

When they told Lorin MacDonald’s mother that her daughter couldn’t go to public school, her mother enrolled her anyway. When others told her that she shouldn’t become a human rights lawyer, she did it anyway. As a proud Canadian woman born with profound hearing loss, she’s since founded HearVue, a social enterprise that educates organizations about the value of providing real-time captioning for live and virtual events, and continues her fight to create systemic changes in making the country more accessible and inclusive – for everyone.

We sat down and talked about her (extremely) non-linear career path, why Canada needs to do better on inclusivity, what her grandmother taught her about volunteering, what she’s reading and how WXN helped her find her community.

 

WXN: Why are you passionate about human rights and inclusivity?

Lorin: Inclusion doesn't always include people living with disability. It includes racialized people, Indigenous Peoples, francophones, women and the LGBTQ2S+ community among others, but oftentimes, disability is not factored into that overarching umbrella. I've said for a very long time that disability rights are really the last frontier when it comes to civil rights because, somehow, it's still okay to expect a wheelchair user to go into a restaurant through the back door, through the garbage area, through the kitchen – if they can get in at all! Why is that still acceptable in 2020?

 

WXN: What was your goal in starting HearVue?

Lorin: I set up my social enterprise last year to have captioning at large live events. I fully funded this with my own money because I wanted to remove the financial barrier experienced by non-profit organizations. I wanted them to try captioning for the first time, knowing that as soon as attendees saw it, the organizations would see the benefits. I carefully selected the organizations, most of which were about women empowerment. WXN was definitely at the top of the list.

It's not just for people living with hearing loss. It's also for English-as-a-second-language learners. It supports people with learning disabilities like ADD – it helps to focus on the words as they appear instead of being overwhelmed by sounds coming in. It supports people with auditory processing disorder – some people don't get information as well hearing it as they do seeing it. It supports people who have hearing loss but don't realize the extent of it until they're at a large event, like Baby Boomers. And then it supports everyone else who, due to poor acoustics in a venue, unfamiliar speech patterns of presenters and distractions, miss something that was said. It supports everyone to have an alternate form of communication available to them and provides much value to event engagement and enjoyment.

 

WXN: Why did you decide to go back to school and become a lawyer?

Lorin: It's important to understand that for a lot of people living with disability, their career path is not linear because we face a lot of discrimination along the way. In spite of encountering discrimination, I have been fortunate to experience various opportunities – it has been a very interesting path.

I do not believe in coincidences. I believe that there is a path, but it's not known to us. Upon reflection of my journey, I see how I'm exactly where I shouldbe - there  are no coincidences in life! For example, while I was engaged in a personal injury lawsuit due to a car accident in 1997, my lawyer said to me, “You've been really helpful putting together all the facts of your case and supporting me in the depositions. I think you would be really good at a career in law. Why don't you apply?” I only applied to one law school – Western, which was my lawyer’s alma mater - and I got in as a mature student.

In my path to becoming first a disability and accessibility advocate and then a human rights lawyer, the messaging that I got in the legal profession was, “You'll never work in the profession because of your disability. You shouldn't be a human rights lawyer. You're too invested in the subject matter.” Well, clearly I'm doing the right thing given my successes in human rights. And given that I started law school at the age of 41. It's not too late – ever!

 

WXN: You’re also a prolific volunteer. Why is volunteerism important to you?

Lorin: My maternal grandmother was a very active volunteer in Hamilton. As a little girl, she would take me with her to visit nursing homes and to political events. She really ingrained in me that I have a unique perspective - a young woman with a disability - and it’s important that I share that and my voice with the world.

 

WXN: Looking back on your career so far, what makes you feel the proudest?

Lorin: I have been blessed to experience a number of accomplishments. Captioning advocacy is a big one – I was the first to bring captioning into several post-secondary institutions, courts, legal associations and entertainment venues. Accessibility legislation is another one – I was involved in bringing in the Accessibility for Ontarians with Disabilities Act, known as the AODA, and continue today working on standards to make life more accessible for Ontarians. And my human rights advocacy – in mid-August, a landmark decision related to access to restaurant washrooms was released that had far-reaching effects.

In relation to my social enterprise, HearVue, this is the story of how it began. In June 2019, I was preparing my speech for the June Bushell Award that I was receiving in recognition of my perseverance in my legal career. I was reading Michelle Obama's book Becoming and trying to figure out what am I going to do with law and my role in human rights moving forward. There was a passage where she talks about how corporate law just didn't speak to her anymore and she wanted to move into healthcare community-based work. It was my “Aha!” moment when I realized my legal skills are transferable in a number of great ways. At that moment, I closed the book, I started thinking about creating HearVue and decided Michelle Obama would be my first event. Four months later, HearVue’s first live captioning event took place in front of Michelle Obama. I didn’t know how it was going to happen – I just fervently believed it would happen!

 

WXN: What are you most looking forward to next?

Lorin: I'm doing a lot of self-learning on inclusion. I've got a pile of books here: Inclusify, White Fragility, How to Be an Antiracist, The Power of Disability. Lots of opportunities for virtual learning and the time to do so during COVID have come out of Black Lives Matter, the Truth and Reconciliation Commission for Indigenous Peoples. Those of us in the human rights field, we never stop learning – and I believe that is true of lawyers as well.

 

WXN: What does the “X” in WXN mean to you?

Lorin: “Excellence” and “Exemplary” through its commitment to continuous improvement. “Excitement” as we link arms through our journey, particularly during COVID. “Extraordinary” and “Exceptional” as we celebrate women who do all they can to create change. And “Extra”, in that we get that extra support we need, when we need it.

When I read "advocating fiercely for diversity and inclusion in business, on corporate boards, and in senior leadership," I knew I found my tribe!

 

Interview has been edited for brevity and clarity.


 

What’s your “X”? Join Lorin and the rest of the WXN community!

Get 30% off individual memberships in 2020!

During tough times, it’s so easy to get lost in the chaos of “now” and lose sight of what's important. What we need. Where we are going. How we'll get there. Who will help us along the way.

That’s why, for the remainder of 2020, WXN is offering an annual Individual Membership at a discounted rate of $99. That's just $8.25 per month - a 30% savings!

Take advantage of this limited time offer, because there's never been a better time to invest in yourself.

Learn more and join us today!

 


About Lorin:

Lorin MacDonald – Human Rights Lawyer; Founder and CEO, HearVue Inc.

Lorin MacDonald

 

Lorin MacDonald is a human rights lawyer and Founder and CEO of HearVue, a social enterprise dedicated to communication inclusion. A leader in accessibility and inclusion, all informed by her lived experience as a woman born with profound hearing loss, Lorin is recognized as one of Canada's top voices in the Equity, Diversity, and Inclusion space. She uses her voice to ensure those who are misinformed or unconscious of accessibility barriers are equipped with the tools to create inclusive environments. 

Tags:  female leaders  individual membership  leadership  member  membership  redefining the x  Women in Leadership 

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There’s a spark in me that just doesn’t die

Posted By WXN, Wednesday, September 9, 2020
Updated: Friday, September 4, 2020

Ayesha Shah blog header

 

“There’s a spark in me that just doesn’t die” – Meet WXN member Ayesha Shah

A seeker and teller of truth. An advocate for peace and justice for all. A passionate coach. An experienced people-and-culture leader. Ayesha Shah is many things – a WXN member among them. From her first job at the age of 19, she’s worked her way to Senior Director, Strategic Solutions and Rewards with Compass Group Canada, and founded her own coaching business helping students and her community tap into their own resourcefulness and power.

How did she find her path – and herself along the way? Ayesha shares what keeps her fulfilled, what earning a degree in philosophy taught her, why she loves weightlifting and how WXN really means “connection.”

 

WXN: What do you find most fulfilling about the work you do?

Ayesha: Being a People & Culture Leader, I get to influence how we think about work, how we talk about important issues at the table, and how we talk about talent. I get to ask tough questions like, are we overlooking people? I get to see people as whole human beings, and advocate for that. To see people like that, that just fulfills my soul. We all go through different things in our lives, and I think being able to hold space for people when they are working through things, to be able to advocate for people, that matters.

 

WXN: Where did your passion for justice and truth begin?

Ayesha: I lived in Saudi Arabia growing up. I'm the firstborn. I'm the only girl – I have four brothers who are my BFFs. I grew up in a culture where women are treated as less than human beings, where they don't have agency, where there's a structure of ownership and sponsorship.  So I grew up with a very strong sense of justice. My dad always told me that I could do anything I set my mind to, and I did not see myself as different from these guys who were my brothers. I used to wonder, why is it, then, that there are doors that are not open for me that are open for others?

I've always had a very strong sense of justice. When I was in Riyadh, I remember that every Friday, they would hold public executions and other sorts of corporal punishment. Seeing that, hearing those stories, it didn't feel like justice to me because there was no room for error and there was no room for forgiveness or reconciliation. It just didn't resonate. It's just not who I am.

 

WXN: Why study philosophy – how does it play into your journey?

Ayesha: I studied public policy. I studied business. I started working very young. I had three jobs when I first started working, and I've never stopped working. I found so much love and so much support and so much compassion, and I also learned that accomplishment made you safe. I lived that life for a very long time. You'll see I have a very, very credential-filled resume.

After years of doing all that, I realized that I didn't feel whole. I didn't feel like myself. So I started going deeper. I studied philosophy because I felt like all the geniuses of the world must have come up with the truth by now. They must know what we should be all doing. I went there looking for truth, and I found that the meaning of all of this is what you give it. You get to choose.

 

WXN: What has been your biggest challenge and biggest accomplishment?

Ayesha: In my view, the biggest challenge for me was to stop seeing myself as what I do and to accept that who I am is more important. I also realized that a lot of our challenges are not external. Our biggest and most important battles are inside of us. To be able to release myself from conforming to expectations that didn't feel right in my own self, in my own body, and to actually let go of that fear, I think that was a very challenging journey because there's a sense of unsafety – What will happen? What will people think?

The one thing I'm most proud of and most grateful for, is just being able to believe in myself, even in the hardest moments when nobody else would believe in me. No matter what has happened to me, there is a spark in me that just doesn't die. Every tangible accomplishment that I have in my life is a result of that thing. It's innate, but I nurture it quite intentionally. I am also very proud of the fact that I have not allowed difficult situations in life make me bitter, angry and cruel. When you see a lot of that, and experience it, it’s a lot of work to hold on to your true, loving self.

 

WXN: You’ve also won some interesting awards in powerlifting. Can you share more about that?

Ayesha: I had spent so much time on my intellectual pursuits that I completely left my body behind. So, it became important for me to nurture and take care of my body because it's the vessel that allows me to move about in this world. I took an intro class at the gym, and a few minutes in, I felt like I was going to die. My coach, Elma, put her hand on mine - this is a stranger I met for the first time - and she looked me in the eye and said with compassion, “I know. This sucks. But now you know. And you can do something about it. if you want to make it better, I know you can. I will help you.”

She showed up for me at five in the morning, she showed up for me at nine at night. She taught me everything about training, and moving well. She helped me figure out how to meal prep. She saw that I was strong – mentally and physically – and said, “Why don't we see what you can do?” She told me about The Canadian Powerlifting Federation’s Women’s Open. I registered and we started training for it. It wasn't about a medal. It was about showing up, being there and having fun. It was a milestone; one of the most powerful moments of my life. Look what we can do together.

 

WXN: As a WXN member, what does the “X” mean to you?

Ayesha: X is anything that's uniquely you. I think that we are all leaders within our own rights, whether we lead quietly, whether we lead behind the scenes, whether we lead from the side, whether we lead from the front. It’s that leader within us, that ability to put ourselves out there. That willingness to be seen, to see other people and to create something good from it. When you see X, there's a point of connection in that. And I like that middle point of X, where things intersect. To me, that point of connection is the space of life.

 

Interview has been edited for brevity and clarity.


 

What’s your “X”? Join Ayesha and the rest of the WXN community!

Get 30% off individual memberships in 2020!

During tough times, it’s so easy to get lost in the chaos of “now” and lose sight of what's important. What we need. Where we are going. How we'll get there. Who will help us along the way.

That’s why, for the remainder of 2020, WXN is offering an annual Individual Membership at a discounted rate of $99. That's just $8.25 per month - a 30% savings!

Take advantage of this limited time offer, because there's never been a better time to invest in yourself.

Learn more and join us today!

 


About Ayesha:

Ayesha Shah – Sr. Director, Strategic Solutions & Rewards, Compass Group Canada

Ayesha Shaw

 

Ayesha Shah is a People & Culture Leader, professor, trained coach and founder of C-Potential, a coaching practice hyper focused on curating the potential of diverse talent in Canada. In her role as Sr. Director, Strategic Solutions & Rewards at Compass Group Canada, Ayesha is the creative mind behind, Just Now, Compass Group Canada’s first initiative of its kind focused on breaking stigma around mental health, and creating an ecosystem where everyone belongs regardless of gender identity, sexual preferences, race, religion, socioeconomic status, or disability. Ayesha is a respected mentor for the Manager In Training program at Compass Group Canada. She regularly volunteers as a mentor and panelist at her alma mater. Occasionally, Ayesha pens compelling poetry and blog posts to share messages of inclusion, and courageous leadership with the goal of doing her part to making our world more inclusive for all life (human & non-human) through education, creative expression, and constructive dialogue.

Tags:  individual membership  member  membership  redefining the x  WXN member 

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"One matchstick can break, but many are strong"

Posted By WXN, Wednesday, September 2, 2020
Updated: Tuesday, September 1, 2020

 

 

 

 

 

 

 

 

 

“One matchstick can break, but many are strong” – Meet WXN member Katherine Isaac

Katherine Isaac is a self-proclaimed techie. With a background in computer science, project management and business, she’s risen from manager to vice president of service delivery at Herjavec Group, a global cybersecurity firm that provides 24/7 protection to clients around the world. She also puts that passion to good use as an executive roundtable member of the Black Professionals in Tech Network and a speaker and mentor for underrepresented people in STEM.

Today, she shares her experiences pursuing a career in technology, not quitting on her MBA dream, what her great-grandfather taught her about strength and how WXN helps her stand out.

 

WXN: How did you fall in love with technology?

Katherine: I started messing around with computers when I was very young. We were one of the few houses on the street that even had a computer, and I wanted to figure out how it worked and how to use it.

After I immigrated to Canada from Jamaica, it was the first time I'd really seen a computer in a classroom. When I was in the 11th grade, I was part of a school board pilot program to introduce computer science into high schools. They combined math and computer science, and the very first program I wrote was a loan amortization program.

 

WXN: How did you get involved in supporting underrepresented groups in STEM?

Katherine: I was the only girl [in that computer science program]. I didn’t notice it much – I was really active in sports and I played a lot of co-ed sports as well, so I've always grown up around boys. I didn’t even notice it in university. I think it was when I started working. I realized I have to come here every day and it's just me? Where are all the ladies?

Before I got involved with BPTN, I also would have said that there are not a lot of black people in technology. The first BPTN event I went to was the executive roundtable, and I was blown away to find 20 other black executives at top companies and the banks. I don't know what the problem with the pipeline is, I don't know why black techs are hidden. And so I'm committed to working with them to come up with solutions to help move the needle forward for black people in technology.

 

WXN: What is the importance of helping others in your life?

Katherine: It's always been part of my personal fulfillment. There are a ton of things that I could do to make money, but the end of the day, it has to be fulfilling for me and add value, not just for myself, but for anybody else I can connect with.

I come from a ridiculously large family. One of the fondest memories I have of my great-grandfather is him sitting on the porch demonstrating to us that you can take a matchstick and break it. But if you take a bunch of matchsticks together and try to break it, you can’t. We need to stick together and we need to support each other and help each other because we're stronger together than we are as individuals.

 

WXN: What’s been your biggest challenge so far, and what has it taught you?

Katherine: I'm a classic overthinker. When people underestimate me and my abilities, I want to prove to them that I can do this and I'm just ready to take on the world. But at the same time, I find it so easy to backtrack and say, “but can I though?” Not necessarily second-guessing myself, but falling for it when somebody else second-guesses me is a challenge. And I think that that is such a challenge for a lot of women, especially working in a field where you're surrounded by men.

I'm at that point where I'm looking for my next objective and then trying to figure out how I’m going to get there. What keeps me focused and away from the negative noise is that, if I fall for what you're saying right now, I don't get to where I need to get to.

 

WXN: What about your proudest accomplishment?

Katherine: As a techie, Y2K was a great time. There was always work to do, and I had a lot of plans. But then with 9-11, things changed in the economy, and I really had to focus on making sure I could pay my bills and that I was staying employable. For a few years, I stopped taking risks and everything was for my family. My MBA was probably one of the first times in about 15 years where I just said, “this is for me.”

It wasn't always glamorous. It wasn't always fun. At the same time, I had friends who were sick or family members who had lost somebody. I had to show up at my kids’ dance recital and soccer games, and be at that executive leadership meeting in Los Angeles. Not quitting was harder than I thought it was going to be. I’m surprised at how often the conversation came up, not just with me but with so many of my classmates around quitting. I'm proud of my MBA because I did it. It's not the kind of thing that somebody could have done for me.

 

WXN: How did you discover WXN along the way?

Katherine: Coming out of school, I decided I want to establish myself as a subject matter expert and take part in speaking engagements. I started seeing a lot come up about Claudette McGowan on LinkedIn and I realized that she’s doing what I want to do. I don't know how long it's going to take, but that's the path I want.

I had an opportunity to connect with her through my husband’s work and BPTN, so I put on my brave face and just walked right up and introduced myself. She and I sat down and we did a little bit of mentoring and coaching. And I told her that this is what I wanted to do. She said are you involved with WXN?

 

WXN: Now that you’re a member, what does the “X” in WXN mean to you?

Katherine: There are a lot of stereotypes out there about women at work, women in leadership in general. We're at a wonderful time in history where people are paying attention. We're talking about diversity and we're talking about having women on boards and women leaders. I think that's what the X is about: really standing out and demonstrating that we're not what the stereotype says we are, that without women in those roles an organization suffers, being that example and that light that demonstrates that an organization with women leaders is an organization that’s going to excel.

 

Interview has been edited for brevity and clarity.


 

What’s your “X”? Join Katherine and the rest of the WXN community!

Get 30% off individual memberships in 2020!

During tough times, it’s so easy to get lost in the chaos of “now” and lose sight of what's important. What we need. Where we are going. How we'll get there. Who will help us along the way.

That’s why, for the remainder of 2020, WXN is offering an annual Individual Membership at a discounted rate of $99. That's just $8.25 per month - a 30% savings!

Take advantage of this limited time offer, because there's never been a better time to invest in yourself.

Learn more and join us today!

 


About Katherine:

Katherine Isaac – Vice President, Service Delivery, Herjavec Group

Katherine Isaac 

Katherine Isaac is an expert in Operations Leadership with experience in the private, public, and non-profit sectors. She is Vice President, Service Delivery at Herjavec Group, a global cyber security firm supporting enterprise level organizations. Katherine is responsible for all service delivery of cybersecurity projects across the business. She prides herself on maximizing output and taking initiatives from good to great. Katherine came to Herjavec Group with over a decade of information technology experience from leadership roles held at Regional Municipality of York and World Vision Canada.

Katherine is a natural problem solver who thrives as the hub at the centre of the business, planning, positioning, and influencing across executive teams in order to prioritize customer needs. Katherine is a maximizer with a strong sense of vision, purpose, and discipline. Her business acumen, service-oriented sensibility and vision for customer success allows her to go above and beyond to deliver excellence.

As a leader, Katherine believes in mentoring and empowering others to take initiative in creating their own success. Katherine is passionate about creating opportunities for underprivileged youth and supporting women in STEM. She is active in the community as a speaker, mentorship program leader, and member of the Executive Roundtable for the Black Professionals Technology Network (BPTN). Her advice to young people is “the most important thing you can do for your career is to find what you love to do and trust that the opportunities will follow”.

Katherine has an Executive MBA from the Ivey School of Business at Western University which she completed while managing the demands of work and family. She also holds a Bachelor of Science degree in Computer Science and Mathematics from the University of Toronto.

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